Fact

Although an estimated 9 percent of American adults have depression, less than 4 percent of American adults have been diagnosed with the disorder. (APF, 2005)

Current Openings

Psychological Examiner: School Based Services

Department:

A master's degree in Psychology, Counseling, Social Work, or a related field with active Arkansas license (or eligible for licensure) with approved statement of intent with the board which includes provision of psychological assessments is required.  Prefer one to two years of experience working with children, adolescents, adults and families in both providing counseling services and the administration of psychological testing assessments.  Excellent communication, time management, organizational, and computer skills is required.  The ability to be self-motivated, organized and to work independently as well as with the treatment team model are required.  The candidate should have experience with giving presentations, have good computer skills, the ability to organize and prioritize, and be patient, consistent, and flexible.  Must be able to work within school settings.  Position will be traveling to different Ozark Guidance offices to provide testing services.  Work Hours: Fulltime; Monday-Friday, 8 am to 5 pm.  School Based Services.  Accepting applications until position is filled.  No Phone Calls Please.

Medical Billing Specialist: Accounting

Department: Accounting

High school diploma or equivalent required with BA or appropriate certifications preferred. Medical billing and collections office experience required. Candidate should have strong verbal and written communication skills; familiarity with Microsoft applications including, but not limited to, Word and Excel; and general knowledge of internet navigation and research, email, fax transmission, and copy equipment. Position will be responsible for the following duties: Sorts and logs incoming correspondence; processes rejections and denials of claims; reviews patient information to determine reason for unpaid claim; Reviews amounts on the over/under report and contacts payer/patient as appropriate; documents work performed/action taken on the AR Aging Report and or Over/Under Report; process all Payer appeal requests in time frame required by Payer; reviews patient information in EMR to determine if an adjustment is valid and whether additional approval is required; processes all approved adjustments; documents all collections activity in EMR patient collections notes and on Collections daily worksheet and sends completed sheet to Collections Supervisor. This position is with our Accounting department in Springdale. Work Hours: Fulltime; Monday-Friday; 8 am to 5 pm. Accounting. Accepting applications until position is filled. No Phone Calls Please.

Behavioral Intervention Specialist: ACT Bentonville

Department: ACT Bentonville

Bachelor’s degree preferred in psychology, sociology or related field. One to two years of experience working with the serioulsy mentally ill is preferred. Experience working with individuals and families also preferred. Prefer one year of experience providing direct adult care, directed at daily living skills, in the office and community settings. The candidate must have the ability to work as an integral part of a team and have knowledge of the Assertive Community Treatment model as well as be able to meet Mental Health Paraprofessional requirements. A well qualified candidate should possess the following: good oral and written communication skills, organizational skills, leadership skills, ability to organize and prioritize, ability to work in a team as well as independently, good boundaries and be self-motivated. Reliable transportation is a must. Work Hours: Fulltime; variable. Assertive Community Treatment in Bentonville. Accepting applications until the position is filled. No Phone Calls Please.

Community Outreach Specialist I (Marshallese) : Washington County School Based (SC)

Department: Washington County School Based (SC)

A Bachelor's degree in Psychology, Social Work, or a related Human Services field preferred. Two to five years of experience working with Severely Emotionally Disturbed youth, multicultural families is preferred. Candidate should be fluent in Marshallese and cultural competence with Pacific Islander families as well as having previous experience and competence in providing the following: case management, crisis management, skills building, and curriculum based social skills. Types of care or services provided by this position include: psycho-educational and curriculum based skills training which may include the following: domestic violence, anger management, parenting, school problems, positive discipline, communication skills, life skills, alcohol/drug education, appropriate expression of emotion, and empathy training to first and second generational Pacific Islander families. Prefer experience providing trainings and other outreach. Excellent communication, interpersonal, presentation, time management, organizational, and computer skills are required. The ability to be self-motivated, organized and to work independently as well as with a treatment team model are required. Candidate should have good computer skills, the ability to organize and prioritize, and be patient, consistent, and flexible. Must be able to work within school settings. The Community Outreach Specialist will serve as the liaison between the Washington County School-based department and school personnel as well as provide outreach and training opportunities. Work Hours: Fulltime; Monday through Friday; 8 am to 5 pm. School Based in Washington County. No Phone Calls Please.

Program Coordinator I: Siloam Springs School Based

Department: SSSB

A Master's degree in Counseling, Social Work or a related field with an active Arkansas license (or eligible for licensure) required. Two to five years of experience working in mental health within a school based program required with management experience preferred. Excellent communication, time management, organizational, computer and leadership skills required. This position will assist/support the Program Coordinator II/ III for this program in the management of daily operations. Siloam Springs School Based. Work Hours: Fulltime; Monday through Friday; 40 + hours per week. Accepting applications until position is filled. No Phone Calls Please.

Patient Care Assistant: Medical Services

Department: Medical Services

The Patient Care Assistant position reports to the Director of Nurses and will assist the physicians and APRNs in exam rooms to open the client’s medical progress note and transcribe the prescriber’s medical interaction and plan of care. This position must have knowledge of: the healthcare field and medical specialty, medical terminology, grammar, spelling and punctuation, and Electronic Health Records. The medical assistant should have exceptional customer service skills, phone etiquette and typing/keyboarding skills and also have the ability to maintain effective and organized systems to ensure timely client flow. Work Hours: Fulltime; Monday-Friday; 8 am to 5 pm. Accepting applications until position is filled. No Phone Calls Please. Medical Services.

Mental Health Professional II: Adult Clinic Sunbridge

Department: Sunbridge

Ozark Guidance is seeking a skilled clinician with experience working with adults to work in our new Adult Specialty Outpatient Clinic in Fayetteville. We prefer applicants with history of working with clients with substance abuse issues. A master's degree in Counseling, Social Work, or a related field with active terminal (i.e. LPC, LCSW) Arkansas license (or eligible for licensure) is required. We prefer two or more years of experience providing mental health counseling services to adults. Excellent communication, time management, organizational, and computer skills are required. Candidates must have the ability to be self-motivated, organized and to work independently as well as with a treatment team model. Candidate should have good computer skills, the ability to organize and prioritize, and must be patient, consistent, and flexible. Basic computer knowledge, good communication skills, leadership skills, flexibility, and the ability to work on your own are required. Fayetteville Adult Outpatient Clinic. Work Hours: Monday-Friday; 8 am to 5 pm. Accepting applications until position is filled. No Phone Calls Please. Sunbridge.

Scheduler: Recovery Services/Springhouse

Department: Recovery Services/Springhouse

High School diploma required. One to two years of experience in a related field is required. The position will ensure the efficient and effective implementation of Ozark Guidance’s intake of all new and returning clients in conformance with all internal Ozark Guidance policies and procedures and Commission on Accreditation of Rehabilitation Facilities accreditation standards. As part of the Ozark Guidance service delivery system, provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way. Responsibilities include accurate and complete data collection to prepare and maintain client records, accurate maintenance of fee agreements, updating eligibilities, and ensuring that needed pre-certifications and authorizations are in place. Other duties can include reconciling reports within the Electronic Medical Record and working with therapists and other staff members on problems related to weekly reports and billing issues. Bilingual (Spanish and English) is a plus. Work Hours: Monday through Friday; 8 am to 5 pm. Accepting applications until position is filled. No phone calls please. Recovery Services and Springhouse.

Scheduler: Rogers School Based/Therapeutic Day Treatment

Department: ROGSB

High School diploma required. One to two years of experience in a related field is required. The position will ensure the efficient and effective implementation of Ozark Guidance’s intake of all new and returning clients in conformance with all internal Ozark Guidance policies and procedures and Commission on Accreditation of Rehabilitation Facilities accreditation standards. As part of the Ozark Guidance service delivery system, provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way. Responsibilities include accurate and complete data collection to prepare and maintain client records, accurate maintenance of fee agreements, updating eligibilities, and ensuring that needed pre-certifications and authorizations are in place. Other duties can include reconciling reports within the Electronic Medical Record and working with therapists and other staff members on problems related to weekly reports and billing issues. Bilingual (Spanish and English) is a plus. Work Hours: Monday through Friday; 8 am to 5 pm. Position is with our Rogers School Based/Therapeutic Day Treatment clinic. Accepting applications until position is filled. No phone calls please.

Behavioral Intervention Specialist

Department: Multiple

High school diploma or GED required.  The position requires one of the following: 1) A bachelor's degree in Psychology, Social Work or a related field OR 2) One to two years of direct client care experience with children and/or adults in a mental health setting. We have Behavioral Intervention Specialist positions working with several populations in the Northwest Arkansas area to include: School Based, Therapeutic Day Treatment, and Office based for Children and Adults. The candidate should have good computer skills, good leadership skills, the ability to organize and prioritize, and be patient, consistent, and flexible, and must be able to work in a team setting and work independently. Work Hours: Fulltime; Monday-Friday; 8 am to 5 pm.  Accepting applications until positions are filled. No Phone Calls Please.

Licensed Practical Nurse PRN

Department: Medical Services

Licensed Practical Nurse with a current Arkansas license. Psychiatric experience is preferred. At least one year of nursing experience is required.  Good computer skills are required. The LPN will see clients, assist physicians, may provide injections, PA and PAP requests; and may fill in for absent full-time RN, who are off for vacations or illness; and give medications in Therapeutic Day Treatment.  Some Infection Control experience is preferred.  Work Hours: PRN position available.  Medical Services.  Accepting applications until position is filled.  No Phone Calls Please.

Credentialing/Paneling Specialist: Administration

Department: Administration

Associate degree or advanced specialized training preferred. Two to five years of experience in a related field is required. Working knowledge of provider insurance processes and requirements is required.  This position will be completing insurance applications for providers at time of hire as well as ongoing to various insurance panels (Medicaid, Medicare, QualChoice, BCBS, Cigna, etc.).  The candidate must be detail oriented; have good oral and written communication skills; have the ability to multitask; be proficient with Microsoft applications including Word and Excel; have the ability to work independently and efficiently; and have the ability to liaison with providers and insurance companies to complete paneling process in timely manner meeting insurance required deadlines. Work Hours: Fulltime; Monday through Friday; 8 am to 5 pm. Administration.  Accepting applications until position is filled.  No Phone Calls Please.

Mental Health Professional

Department: Multiple

A master's degree in Psychology, Social Work or Counseling with a current Arkansas license (LAC, LPC, LMSW, LCSW) is required. One to two years of experience with children and/or adults in the mental health setting is preferred. We have Mental Health Professional positions working with several populations in the Northwest Arkansas area to include: School Based, Therapeutic Day Treatment, and Office based for Children and Adults. The candidate should have good computer skills, good leadership skills, the ability to organize and prioritize, and be patient, consistent, and flexible, and must be able to work in a team setting and work independently. Accepting applications until position(s) are filled.  No Phone Calls Please.

Registration Specialist: Customer Service

Department: Customer Service

High School diploma required. Two to five years of experience in a related field is required. This position will ensure the efficient and effective implementation of Ozark Guidance’s intake of all new and returning clients in conformance with all internal Ozark Guidance policies and procedures and Commission on Accreditation of Rehabilitation Facilities accreditation standards. This position will provide an interactive, welcoming response to all inquiries for service as the first point of contact within the Ozark Guidance service delivery system. This position will engage new clients in a supportive, non-judgmental process of gathering all information necessary to initiate services with Ozark Guidance. When appropriate services and funding sources have been identified, the position will provide every client with an orientation in conformance with Commission on Accreditation of Rehabilitation Facilities standards. This position will review all materials for readiness prior to referral for scheduling of the next appointment with a clinician. Responsibilities include accurate and complete data collection and review leading to all information necessary for scheduling and billing. Examples of such activities can include providing education on Private Option Health Care, verifying prior authorizations and referrals are in place and notifying appropriate personnel if the client is out of compliance. Bilingual (Spanish and English) is a plus. Work Hours: Monday through Friday, 8 am to 5 pm. Accepting applications until position is filled. No phone calls please.

Director of Nursing: Medical Services

Department: Medical Services

RN degree and current Arkansas RN license is required with psychiatric nursing experience preferred. Extensive Supervisory/Management experience in the following areas is required: Establishing and monitoring clinical quality standards; analyzing and redefining departments and programs to provide greater access to care efficiencies; Infection Control policies and procedures; and working with facility Executive Administration, Commission on Accreditation of Rehabilitation Facilities, State and Federal Regulations. The ability to work with psychiatric nurses in a variety of psychiatric settings in a community mental health agency is preferred. Good communication and people skills and leadership qualities working with multidisciplinary personnel on daily basis is required. Work Hours: Monday- Friday; 8 am to 5 pm. Medical Services. Accepting applications until the position is filled. No Phone Calls Please.

Therapeutic Foster Care Parents

Department: Therapeutic Foster Care

Ozark Guidance is looking for very special people who want to become professional parents and provide treatment foster care in their own home for children and adolescents. Those interested must have a High School diploma or GED. No experience is necessary, but we will provide extensive initial and ongoing training.  We use a team approach, which provides 24-hour support, in home and out. We prefer parenting experience, and you must be employed or have outside income to be able to support your own household without the board payment. We are looking for families who would like to foster a child full time or who would be interested in respite care (providing overnight care for children in our program on an as needed basis).  Interested applicants should contact Kristin Lehner at (479) 725-5124.